OROORO Group GINZA

The Essence of Hospitality Manners

Hostess

11/02/2025

🎭 The Essence of Hospitality Manners: Providing First-Class Service

Ginza hostesses are expected to maintain the highest level of hospitality manners. Here are the basic manners for ensuring clients' comfort.

🌟 The Importance of First Impressions

First impressions greatly influence subsequent relationships. Master the basic manners for welcoming clients.

👗 Basics of Personal Presentation

  • Cleanliness: Always maintain a clean, well-groomed appearance
  • Elegance: Avoid being overly flashy; aim for tasteful attire
  • Fragrance: Appropriate, elegant use of perfume

🗣️ Language and Communication

💬 Use of Honorifics

  • Respectful Language: Used regarding the client's actions
  • Humble Language: Used regarding one's own actions
  • Polite Language: Basic honorifics used consistently

🎵 Voice Tone and Speaking Style

  • Appropriate Volume: Voice level considerate of surroundings
  • Clear Pronunciation: Easy-to-understand speech
  • Warm Tone: Conveying friendliness

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